NEU Ski App — Terms of Use (EULA)

1. General information

These Terms govern your use of the NEU Ski Slopes iOS app (“NEU”, “the app”), including Crews and NEU Social (“Who’s at the Resort?”). The app is published by Guillem Bruix Barcelo, trading as NEU Ski (“we”). Questions: hola (at) neuski . xyz

By using the app you accept these Terms. If you don’t agree, don’t use the app.

2. Licence grant and scope

We grant you a non-exclusive, non-transferable licence to use the app for personal, non-commercial purposes, under these Terms and Apple’s App Store rules. You may not use the app commercially, or copy, modify, distribute or reverse engineer it. All 3D maps and USDZ files belong to the creator, and distributing them, free or paid, is not allowed.

3. Eligibility

• Crews: you must be 16 or over.
• Public features (resort lists, public profiles, photos, chat requests and 1:1 chats with people you meet through NEU): you must be 18 or over.
• You must give a truthful date of birth.

4. Your account

Crews and Social need an account created with Sign in with Apple. You’re responsible for activity on your account. One person per account, and no impersonation of anyone else.

5. User obligations

You must use the app in line with the law and these Terms, and you may not copy, modify, distribute or reverse engineer it.

6. Community guidelines

When you use Crews and Social you must not:

• harass, threaten, stalk, discriminate against or bully anyone;
• post sexual, violent or hateful content, or any content involving minors;
• share other people’s personal data or location without their permission;
• spam, advertise or solicit;
• use NEU for dating-style solicitation that makes others uncomfortable, or for commercial transport services;
• create fake profiles;
• share illegal content.

7. Location sharing

Share your location only with people you trust. NEU isn’t an emergency or safety-tracking service. Positions may be delayed or inaccurate. In an emergency, call the local emergency number.

8. Meeting people and ride sharing

• NEU only helps people find each other. We don’t check identities, driving licences, insurance or vehicles, and we aren’t part of any arrangement between users.
• Meet in public places, tell someone you trust, and use your judgement.
• Ride sharing must be, at most, non-commercial cost sharing.

9. Your content

You keep ownership of what you post (messages, photos, bio and trips). You give NEU a limited licence to store, display and deliver it to the people it’s meant for, only to operate the service. You confirm you have the rights to the photos you upload.

10. Moderation

We may remove content, limit features or suspend accounts that break these Terms, with or without notice. We act on reports within 24 hours where possible. You can block and report people, messages and profiles in the app.

11. Intellectual property

The creator owns the app and its content, including the 3D maps. You get the right to download and use the app under these Terms.

12. Payment and subscriptions (NEU PRO)

• NEU PRO is offered as monthly and annual plans. It includes unlimited access to the available 2D and 3D maps, offline 2D maps, a 9-day snowfall forecast, PRO Stats and the ability to create new ski resort pages.
• For resorts added by users, only 2D and 3D maps and weather information are available; AR, Object and Paper maps are not included.
• Creating Crews and sending chat requests are part of NEU PRO.
• Subscriptions are handled by Apple. You can cancel at any time in your App Store settings, and refunds follow Apple’s App Store policies.

13. Privacy

How we handle your data, including Crews and Social, is explained in the App Privacy Policy: https://www.neuski.xyz/en/app-privacy

14. Advertising and measurement partners

AppsFlyer and Meta may measure the effectiveness of our ad campaigns. Install and in-app event data may reach Meta through AppsFlyer, subject to Meta’s terms and Apple’s App Tracking Transparency. The App Privacy Policy governs this use.

15. Disclaimers and limitation of liability

The app is provided “as is”, without warranties, and this applies especially to live location and meeting other users. We are not responsible for the conduct of other users, on or off the app, or for any arrangement between users. We are not liable for indirect damages arising from your use of the app, including Crews and Social. You agree to indemnify the creator against claims arising from your use of the app or your content. Nothing in these Terms excludes liability that cannot be excluded by law.

16. Changes and termination

We may change or stop features, including Crews and Social. You can stop using NEU and delete your Crew account at any time in the app (Crews tab → Delete Crew Account). Your licence ends if you breach these Terms or don’t pay for a subscription you use. When it ends, you must stop using the app and delete it.

17. Governing law and disputes

These Terms are governed by the laws of the State of California, and disputes will be resolved by binding arbitration. If you are a consumer, you keep the protection of the mandatory rules of your country of residence.

18. Data attribution

Map, terrain and weather data come from Apple Weather and Apple Maps, MapTiler and MapLibre, OpenStreetMap contributors, DEM Net Elevation API, SRTM GL3, OpenTopography, IGN.es imagery and OpenSkiMap.org.

19. Miscellaneous

These Terms are the entire agreement about your use of the app. If a provision is invalid, the rest still applies. Any waiver must be in writing.

20. Contact

hola (at) neuski . xyz